Case Study: Wheeling and Lake Erie Railway Finds the Right Track to Modernization


This case study explains how Wheeling and Lake Erie Railway easily modernized their aging green screens and built a self service customer Web portal with Profound UI from Profound Logic Software.

The Wheeling & Lake Erie Railway Company (W&LE) was formed in 1871 to connect the Wheeling, West Virginia coal fields and Lake Erie port cities and facilities. From then to now, the railway maintains the "Wheeling Way", with a focus on safety, dependability and customer satisfaction.

Learn how W&LE easily modernized their aging green screens and built a self-service customer web portal with Profound UI from Profound Logic Software.

Learn more: Read the case study




Case Study Highlights

    • Company: Wheeling & Lake Erie Railway (W&LE)
    • Industry: Rail transportation
    • Challenge: Green screen applications and manual data imput methods increased rick of errors in customer orders 
    • Solution: W&LE modernized their aging green screens and built a self service customer web portal with Profound UI
Customer Success

“We looked at different third-party solutions, and Profound UI stood out to us immediately. Now our customers can send us their orders directly from our Website, which eliminates the time, effort and potential errors that would occur with our old methods.”

Marc M., IT Director,
W&LE